FAQ
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FAQ

Q: How about the MOQ?

A: The MOQ is 50pcs per item.

Q: How long is your production time?

A: Usually it takes 30-35 days to produce after receipt of deposit and comfirmation of the order.

Q: Can I get some samples?

A: Sure, We can send samples to you, please contact us for detail.

Q: How can I get samples?

A: The samples can be sent out by express company within 5 days.

Q: How to get a sample?

A: Sample order is acceptable. Please contact us for more detail.

Q: Are you a manufacture ?

A: Yes, we are. Our products have been exported to Europe, South America, Asia, etc. As a manufacture, we provide competitive price with good quality.

Q: Can you do customized products?

A: Of course we can. Please contact us for more detail.

Q: Can your factory print our brand on the products?

A: Yes, we can. Please send the brand picture to us if you need.

Q: What about your loading port?

A: Our loading port is Xiamen port.

Q: what about warranty for your products?

A: Our products have 5 year warranty for quality.

Q: Are you a trading company or manufacturer?

A: A manufacturer.

Q: Is your factory able to design our own package?

A: We can help our customers design their package box.

Q: What the certification do you have?

A: We have CUPC, EN817 and EN1111 etc.

Q: What's your MOQ ?

A: Our MOQ is 50 pcs per item.

Q: What is your payment terms?

A: 1) T/T 30% deposit down payment, 70% before the shipping.

2) L/C, D/P, Western Union, PayPal also available.

Q: Can you arrange the shipping?

A: Yes, we do. We have forwarder to arrange by shipping or air.

Q: Is OEM acceptable?

A: Yes. Please contact us for more detail.

Q: Can your factory print our brand on the package?

A: Yes, we can. Please offer the artwork.

Q: Can your factory make customized products?

A: We can make customized products. Please kindly contact us for more details.